If the package(s) arrived at your local post office and you didn't pick up it timely and caused a sending-back, the losses will be bear by the receiver. If delivery time exceeds 60 days after the order date, we will either resend the item at no charge to you, or provide you a full refund with a written request. If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. We are unable to offer couriers services to these locations. Please leave a detailed shipping address. Custom products do require proof approval as well as production time which can vary so these will take longer than 5 days typically.įor change of delivery address requests, we are able to change the address at any time before the order has been dispatched. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. Orders are usually dispatched within 1-2 business days of payment of order.
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